Spa by Liverpool

Spa by Liverpool, billed as the first world-class spa inside a department store, offers over 35 treatment options—massages, facials, body scrubs—alongside a full hydrotermal circuit. The setup starts with the water circuit (sauna, steam room, showers, jacuzzi), then house green tea, then your treatment, designed to create real distance from the chaos of Polanco outside. The signature Zen Shiatsu massage and hot stone treatments run 80 minutes and lean deep into relaxation.

The space itself is polished—clean, spacious, low lighting, designed for quiet—though it's worth noting that booking requires a phone call or in-person visit; there's no online reservation system. Prices are notably accessible for the level of service and facilities. All staff are attentive and the experience is end-to-end, from the locker room through the final relaxation lounge.